New Attendees
Questions?
Call 800-739-9998, option 2 or email us.
Call 800-739-9998, option 2 or email us.
FAQs
Frequently Asked Questions
Frequently Asked Questions - When and where is CCH User Conference 2010?
- How much does the CCH User Conference 2010 cost?
- What is the Cancellation Policy?
- What is the Change Policy?
- What is the guest policy?
- What does the price include?
- What is the cost for accommodations at CCH User Conference 2010?
- How do I update my registration information (i.e. add a guest, etc.)?
- Can I send one user per day? Can I attend for one day at half-price?
- Can I remove my badge at the end of the last session of the day?
- Is my firm a small, medium or large firm?
- Can you tell me more about CCH User Conference 2010?
- Do I get CPE for every session?
- Are the sessions only on software?
- I am a prospective customer and wanted to know if I can attend the conference without having purchased any CCH products.
- Who should attend CCH User Conference 2010?
- Is this conference geared towards accountants working in corporations, or more so towards professionals in public CPA firms?
- I’m interested in attending the conference. What will the itinerary include?
- What should I bring to this event?
- I have a question about a solution in the ProSystem fx® Suite. What can I do to ensure that it is answered during the event?
- What if I have a question about IntelliConnect®?
- Will CCH discuss the latest software enhancements and products they are developing at the conference?
- I can only stay for two of the four days. Will classes on any of the days be industry-specific and have an emphasis for practitioners in specialized accounting fields?
- Will I get the “hard sell” at this conference or can I learn about the products at my own speed?
- Can I make arrangements at the User Conference to purchase products?
- How many people are expected to attend the conference?
- Will there be any opportunities for networking?
- Will I have an opportunity to follow-up with people I heard speak at the conference and discuss specific products, trends and news with them?
- What is the CCH Community?
- How can I find out what people are saying about previous CCH User Conferences and connect with attendees?
- Which airport is closest to the Grande Lakes Resort, Orlando?
- What will the weather be like in Orlando in early November?
- What will differentiate CCH User Conference 2010 from the one held last year?
- Q: When and where is CCH User Conference 2010?
A: CCH User Conference 2010 will be held November 7-10, 2010 at the Grande Lakes, Orlando.
top of page - Q: How much does the User Conference 2010 cost?
A: The conference fees are:
- Early Bird Registration Fee (May 3 - September 3, 2010) — $1,650 per person *
- Regular Registration Fee (September 4 - October 22, 2010) — $1,750 per person
- Late Registration Fee (October 23 - November 6, 2010) — $1,850 per person
- On-site Registration (November 7 - November 8, 2010) — $1,850 per person*
- Past User Conference Attendee (attended any prior User Conference) — $1,545 per person *
- Group Attendee (multiple members of the same firm) — $1,545 per person
- Guest Fee — $495 per person
- Q: What is the Cancellation Policy?
A: Cancellations submitted on or before Friday, October 22, 2010 will be refunded in full, minus a $250 handling fee. Cancellations on or after October 23, 2010 are non-refundable.
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- Q: What is the Change Policy?
A: Transfer of a conference registration to another attendee on or after October 23, 2010 will result in a change fee of $75.
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- Q: What is the guest policy?
A: Guests are invited to join attendees for meals and evening events, however the general sessions, lectures, roundtables and workshops are for attendees only. Again, all guests must be 21 years of age of older – no children are allowed.
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- Q: What does the price include?
A: The price includes all general sessions, workshops, lectures, roundtables and networking opportunities, meals and entertainment.
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- Q: What is the cost for accommodations at CCH User Conference 2010?
A: CCH has arranged special User Conference attendee room rates at both the JW Marriott® and The Ritz-Carlton®. It is important to note that both of these hotels are connected and will provide you with easy access to the conference. - One King Bed or Two Double Beds: $249 per night,
or $269 for a Lakeview Room. - Parking Rates: $17.00 per day self-parking/overnight,
$20.00 per day valet parking/overnight - One King Bed or Two Double Beds: $299 per night,
or $319 for a Lakeview Room. - Parking Rates: $20.00 per day valet parking/overnight
- Q: How do I update my registration information (i.e., add a guest, etc.)?
A: If you need to update your reservation, please call 800-PFX-9998 (800-739-9998), option 2.
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- Q: Can I send one user per day? Can I attend for one day at half-price?
A: No, the conference is a four-day event.
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- Q: Can I remove my badge at the end of the last session of the day?
A: No, for security purposes it is necessary for everyone to display their badges at all times. It also allows us to better direct you if you have any questions.
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- Q: Is my firm a small, medium or large organization?
A: To ensure you find CCH User Conference 2010 beneficial, we will offer roundtable topics that are of interest to small, medium, and large firms. Topics will be the same for all groups:
- Small Organizations — 1 – 19 users
- Medium Organizations — 10 – 49 users
- Large Organizations — 50+ users
- Q: Can you tell me more about CCH User Conference 2010?
A: As your strategic partner, CCH has created a world-class conference to help:
- Build a community of industry professionals, partners and CCH staff
- Educate professionals on the latest trends, opportunities, technologies and CCH solutions
- Provide an open forum for networking and sharing ideas
- Q: Do I get CPE for every session?
A: While most sessions offer CPE, there are a small number that do not. Please visit Class Format page for course details.
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- Q: Are the sessions only on software?
A: No. User Conference sessions will focus on management, tax compliance, accounting and audit, technology and other topics of broad interest to all levels of an organization.
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- Q: I am a prospective customer and wanted to know if I can attend the conference without having purchased any CCH products.
A: Yes. You may attend the conference, as it is open to all tax and accounting professionals interested in new technologies, trends or our award-winning products.
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- Q: Who should attend CCH User Conference 2010?
A: Anyone who would benefit from networking with peers and industry leaders while learning about the latest technologies and industry hot topics and how to better use CCH solutions to build more intelligent and successful businesses should attend CCH User Conference 2010.
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- Q: Is this conference geared towards accountants working in corporations, or more so towards professionals in public CPA firms?
A: The conference is geared and targeted to public accounting professionals (i.e., CPA firms), as well as accountants working in corporations.
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- Q: I’m interested in attending the conference. What will the itinerary include?
A: This will be an opportunity for professionals who use CCH solutions to come together with industry and product experts in a relaxed resort environment to share best practices, earn CPE credit, explore new trends, see the latest CCH solutions firsthand, and learn more about our vision moving forward. There will be keynote presentations from legendary Notre Dame football coach and ESPN analyst Lou Holtz and Tom Koulopoulos, a leading expert on innovation, globalization and information technology and author of “The Innovation Zone,” as well as additional industry leaders. You’ll also have the opportunity to participate in interactive roundtable discussions with CCH product managers, industry experts and executives about industry news and developments, integrated CCH solutions and future integration with other applications.
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- Q: What should I bring to this event?
A: Bring all the things you would take on a casual business trip: professional and business casual wear and comfortable shoes. The temperatures in the hotel and meeting rooms tend to be on the cooler side, so please bring a sweater or jacket in case you get cold.
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- Q: I have a question about a solution in the ProSystem fx® Suite. What can I do to ensure that it is answered during the event?
A: For the answers to all your questions, please call us at 800-PFX-9998 (800-739-9998). There will be many CCH product experts onsite at the conference who will be happy to answer your questions. Or, email your CCH representative with any questions you have before, during or after the conference.
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- Q: What if I have a question about IntelliConnect®?
A: For questions related to accessing or using IntelliConnect, please call 800-344-3734. For technical issues, call our Technical Support team at 800-835-0105. Again, there will be many CCH product experts onsite at the conference who will be happy to answer your questions. Or, you can email your CCH representative with any questions you have before, during or after the conference.
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- Q: Will CCH discuss the latest software enhancements and products they are developing at the conference?
A: Yes. You’ll hear all about what’s happening with the entire CCH product line, including the ProSystem fx® Suite, IntelliConnect® and Accounting Research Manager®.
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- Q: I can only stay for two of the four days. Will classes on any of the days be industry-specific and have an emphasis for practitioners in specialized accounting fields?
A: Our class schedule is specific to our attendees’ interests and needs, though it does not include industry-specific days. We design all sessions to have a broad application for tax and accounting professionals so they are applicable to your daily business concerns.
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- Q: Will I get the “hard sell” at this conference, or can I learn about the products at my own speed?
A: We offer this conference to truly serve you, our customer, and learn more about what you need to make your businesses successful. We’ll strive to create a relaxed atmosphere with an emphasis on conveying information and networking. There will be no pressure to make purchasing decisions.
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- Q: Can I make arrangements at the User Conference to purchase products?
A: Certainly. The conference is all about our customers and their needs. If you want to acquire a solution you see at the conference, it will be available to you immediately.
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- Q: How many people are expected to attend the conference?
A: We are expecting approximately 1,000 professionals at this event, including accounting firms and corporations of all sizes, from locations across the nation.
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- Q: Will there be any opportunities for networking?
A: Yes. Because some of the most valuable information can come from your peers, we will have an open format that allows time for meeting others in your field to share information and develop industry bonds. We hope to meet and greet our customers on that level, as well.
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- Q: Will I have an opportunity to follow-up with people I heard speak at the conference and discuss specific products, trends and news with them?
A: Yes. There will be many opportunities for you to connect with our keynote speakers and CCH professionals who can answer all your questions at the conference, or after you return home.
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- Q: What is the CCH Community?
A: The CCH Community is an online forum where you can exchange ideas and best practices with a network of CCH customers and tax, accounting and audit professionals. Joining is easy – simply check the CCH Community checkbox when registering for the conference. To view what other professionals are saying, visit Community.CCHGroup.com.
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- Q: How can I find out what people are saying about CCH User Conferences and connect with attendees?
A: Check out testimonials and connect with other attendees by joining the CCH Community (Community.CCHGroup.com), becoming a fan of CCH User Conference 2010 on Facebook (facebook.com/CCH-User-Conference), or following us on Twitter (@cch_user_conf).
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- Q: Which airport is closest to the Grande Lakes Resort, Orlando?
A: The Orlando International Airport (MCO) is located approximately 15 minutes away.
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- Q: What will the weather be like in Orlando in early November?
A: The temperature should be warm in Orlando, with an average high temperature of 79 degrees and a low of 59 degrees Fahrenheit.
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- Q: What will differentiate CCH User Conference 2010 from the one held last year?
A: We are very excited to be hosting this year’s conference in Orlando, FL, an incredible city filled with a wide array of attractions and first-class entertainment. While details are still being finalized, as always you can expect the topics and quality of the lectures to be world-class, as will the opportunities to interact with CCH executives, product managers, industry experts and others. Additionally, networking opportunities and recreational amenities are top-rated. One advantage of CCH User Conference 2010 is that we have attendee feedback from five years to build on, which allows us to enhance all aspects of the event that tax and accounting professionals especially enjoyed. We are designing a conference that keeps you informed, allows you to connect with industry peers and serves as a forum for ideas that can help make your day-to-day business processes more effective.
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Conference fees do NOT include accommodations or travel costs.
*Please note that only one promotional discount can be applied per registrant.
*If a Firm sent a representative to previous CCH User Conferences (2005-2009), then anyone from that Firm qualifies for the "past User Conference attendee" discount.
*All attendees must be 21 years of age or older - no children are allowed.
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| JW Marriott® Orlando, Grande Lakes 4040 Central Florida Parkway Phone: 407-206-2300
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The Ritz-Carlton® Orlando, Grande Lakes 4012 Central Florida Parkway Phone: 407-206-2400
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Room rates are subject to applicable state and local taxes. In-room amenities include high-speed Internet access, complimentary in-room coffee and tea, daily newspaper, Fitness Center access and more. If you are interested in accommodations in a Luxury Suite, please contact Teresa Soto at 917-939-5754 or teresa.soto@wolterskluwer.com
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