FAQS
When and where is CCH Connections: User Conference 2012?
CCH User Conference 2012 will be held November 4–7, 2012 at:
Manchester Grand Hyatt® San Diego in San Diego, California.
Resort Phone: 619-232-1234.
Resort Address: One Market Place, San Diego, California, USA 92101
How much does CCH Connections: User Conference 2012 cost?
The conference fees are:
- Prior Year Attendee Discount Price — $1,695 per person*
- Regular Registration Price (July 28 — October 5, 2012) — $1,855 per person
- Late Registration Price (October 6 — November 2, 2012) — $1,995 per person**
- On-site Registration Price (November 4 — November 7, 2012) — $1,995 per person
- Additional Attendees from Same Firm — $1,600 per person
- Guest Fee — $550 per person***
Conference fees do NOT include accommodations. Please visit the accommodations page for information about hotel room reservations.
* Please note that only one promotional discount can be applied per registrant.
** Available only through calling 800-739-9998, select option 2, option 4.
*** All attendees must be 21 years of age or older — no children are allowed.
What is the Cancellation Policy?
Cancellations submitted on or before Friday, October 5, 2012, will be refunded in full minus a $275 handling fee. Cancellations after October 5, 2012, are non-refundable.
What is the Change Policy?
Transfer of a conference registration to another attendee after October 5, 2012, will result in a change fee of $100.
What is the guest policy?
Guests are invited to join attendees for meals and evening events, however the general sessions, lectures, roundtables and workshops are for attendees only.
All guests must be 21 years of age or older – no children are allowed.
What does the price include?
The price includes all general sessions, workshops, lectures, roundtables and networking opportunities, as well as meals and entertainment.
What is the cost for accommodations at CCH Connections: User Conference 2012?
CCH has arranged special User Conference attendee room rates at the Manchester Grand Hyatt® San Diego. Room rates are $265 plus taxes and include amenities fitness center access and more.
How do attendees update their conference registration information (i.e., add a guest, etc.)?
If you need to update your conference registration, please call 800-739-9998, option 2, option 4.
Can firms send one user per day? Can an employee attend for one day at half-price?
No, the conference is a four-day event.
How do attendees know if they are a small, medium or large firm?
To ensure you find CCH Connections: User Conference 2012 beneficial, we will offer roundtable topics that are of interest to small, medium, and large firms. Topics will be the same for all groups:
- Small Firms — 1 – 9 employees
- Medium Firms — 10 – 49 employees
- Large Firms — 50+ employees
Can attendees remove their badge at the end of the last session of the day?
No, for security purposes it is necessary for everyone to display their badges at all times. It also allows us to better direct attendees if they have any questions.
Can you tell me more about CCH Connections: User Conference 2012?
As your strategic partner, CCH is Advancing Business through Best in Process Solutions and has created this conference to:
- Build a community of industry professionals, partners and CCH staff
- Educate professionals on the latest trends, opportunities, technologies and CCH solutions
- Provide an open forum for networking and sharing ideas
More information about the conference will be posted at
CCHUserConference.com as it becomes available. Attendees can also call
800-739-9998,
option 2, option 4, if they have any questions.
Do attendees receive CPE for every session?
While most sessions offer CPE, there are a small number that do not. Please visit the
sessions page for course details.
Are the sessions only on software?
No. User Conference sessions will focus on management, tax compliance, accounting and audit, technology and other topics of broad interest to all levels of an organization.
Do you have to be a current CCH customer to attend the conference?
No. The conference is open to all tax and accounting professionals interested in new technologies, trends or our award-winning products.
Who should attend CCH Connections: User Conference 2012?
Anyone who would benefit from networking with peers and industry leaders while learning about the latest technologies and industry hot topics and how to better use CCH’s Best in Process solutions to advance their businesses should attend CCH Connections: User Conference 2012.
Is this conference geared toward accountants working in corporations or more so toward professionals in public CPA firms?
The conference is geared and targeted to public accounting professionals (i.e., CPA firms), as well as accountants working in corporations.
What will the itinerary include?
This will be an opportunity for professionals who use CCH solutions to come together with industry and product experts in a relaxed resort environment to share best practices, earn CPE credit, explore new trends, see the latest CCH solutions firsthand, and learn more about our vision moving forward.
You will also have the opportunity to attend keynote presentations from industry leaders, participate in interactive roundtable discussions with CCH product managers, industry experts and executives about industry news and developments, integrated CCH solutions and future integration with other applications.
What should attendees bring to this event?
You should bring all the things you would take on a casual business trip: professional and business casual wear and comfortable shoes. The temperatures in the hotel and meeting rooms tend to be on the cooler side, so please we suggest bringing a sweater or jacket in case you get cold.
If an attendee has a question about a solution in the ProSystem fx® Suite, what can they do to ensure that it is answered during the event?
For the answers to all attendee questions, please call us at 800-739-9998. There will be many CCH product experts onsite at the conference that will be happy to answer your questions. Or, you may email your CCH representative with any questions you have before, during or after the conference.
What if an attendee has a question about IntelliConnect®?
For questions related to accessing or using IntelliConnect, please call 800-344-3734.
For technical issues, call the Technical Support team at 800-835-0105. Again, there will be many CCH product experts onsite at the conference who will be happy to answer your questions. Or, you can email your CCH representative with any questions you have before, during or after the conference.
Will CCH discuss the latest software enhancements and products they are developing at the conference?
Yes. You will hear all about what’s happening with the entire CCH product line, including the ProSystem fx® Suite, IntelliConnect® and Accounting Research Manager®.
What about attendees who can only stay for two of the four days? Will classes on any of the days be industry-specific and have an emphasis for practitioners in specialized accounting fields?
Our sessions go beyond just covering products and enhancements, and are specific to your interests and needs, though it does not include industry-specific days. We design all sessions to have a broad application for tax and accounting professionals so they are applicable to your daily business concerns.
Will attendees get the “hard sell” at this conference, or can they just learn about the products at their own speed?
We offer this conference to truly serve you, our customers, and learn more about what you need to advance your business. We’ll strive to create a relaxed atmosphere with an emphasis on conveying information and networking. There will be no pressure to make purchasing decisions.
Can attendees make arrangements at the User Conference to purchase products?
Certainly. The conference is all about our customers and their needs. If you want to acquire a solution you see at the conference, it will be available to you immediately.
How many people are expected to attend the conference?
We are expecting approximately 1,000 professionals at this event, including tax professionals from accounting firms and corporations of all sizes, from locations across the nation.
Will there be any opportunities for networking?
Yes. Because some of the most valuable information can come from your peers, we will have an open format that allows time for meeting others in your field to share information and develop industry bonds. We hope to meet and greet our customers on that level, as well.
Will attendees have an opportunity to follow-up with people they heard speak at the conference and discuss specific products, trends and news with them?
Yes. There will be many opportunities for you to connect with our keynote speakers and CCH professionals who can answer all your questions at the conference or after you return home.
What is the CCH Community?
The CCH Community is an online forum for the exchange of ideas and best practices between tax, accounting and audit professionals. Members are automatically added to the CCH Community upon registering for the User Conference. To access the CCH Community, attendees should visit CCHGroup.com/Community and log in with the same username and password they used to register for the User Conference.
How can attendees find out what people are saying about the CCH User Conferences and connect with other professionals planning to attend?
User Conference attendees are automatically added to the CCH Community with their User Conference registration. The CCH Community also links to the various CCH User Conference social media channels, which attendees should be encouraged to connect with, including: Facebook, Twitter and YouTube.
Which airport is closest to the Manchester Grand Hyatt® San Diego?
The San Diego International Airport is located approximately 3 miles away from the hotel.
What will the weather be like in San Diego in early November?
The temperature should be warm during the day and cooler at night, with an average high temperature of 70 degrees and a low of 54 degrees Fahrenheit for the month of November.
What will differentiate CCH Connections: User Conference 2012 from the conference held last year?
We are very excited to be hosting this year’s conference in San Diego, California, a city buzzing with activities and dozens of exciting attractions to choose from. While details are still being finalized, as always you can expect the topics and quality of the lectures to be world-class, as will the opportunities to interact with CCH executives, product managers, industry experts and others.
Additionally, networking opportunities and recreational amenities are top-rated. One advantage of CCH Connections: User Conference 2012 is that we have attendee feedback from seven years to build on, which allows us to enhance all aspects of the event that tax and accounting professionals especially enjoyed.
We are designing a conference that keeps you informed, allows you to connect with industry peers and serves as a forum for ideas that can help make your day-to-day business processes more effective. Also, we are offering early registrants the unique opportunity to play one of the premier championship golf courses in the country, Torrey Pines, on Sunday.*
* Golf Outing is reserved for registered attendees only. Attendee guests are not eligible to golf. Space will be limited and available on a first-come, first-served basis.
The presidential election falls during the User Conference. What do I need to know to prepare?
The presidential election is on Tuesday, November 6th, 2012. To prepare ahead of time, you must register as an “absentee voter”. To see your state’s requirements and rules for registering as an absentee voter, visit
http://www.vote411.org.
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