2012 Keynote Speakers
The expert keynote speakers at CCH Connections: User Conference 2012 will cover topics that are important to every tax and accounting professional, including leadership, innovation and technology.
Check back often as we will continually add to this impressive lineup.
Daniel Burrus
New York Times’ Bestselling Author
CEO Burrus Research
Daniel Burrus, one of the world’s leading technology forecasters and business strategists, is the founder and CEO of Burrus Research, a research and consulting firm that monitors global advancements in technology driven trends to help clients better understand how technological, social and business forces are converging to create untapped opportunities. He is the author of six books, including The New York Times best seller Flash Foresight: How To See the Invisible and Do the Impossible, and is also a featured blogger on the topics of innovation, change and the future for CNBC, Huffington Post and Wired Magazine.
With a client list that includes companies such as GE, IBM, Oracle and Microsoft, Burris has developed successful competitive strategies based on the creative application of leading-edge technologies. In his keynote presentation, he will address relevant trends and offers powerful, practical guidance for turning rapid technology-driven change into a competitive advantage.
Jeanne Bliss
President of Customer Bliss
Former customer experience executive for Lands’ End, Microsoft, Allstate, Coldwell Banker and Mazda Corporations
As president of Customer Bliss, Jeanne Bliss coaches business leaders on how to differentiate themselves in the marketplace by delivering a customer experience that creates desire for their brands. She has spent 25 years in the corporate trenches focused on getting the customer on the strategic agenda, redirecting priorities and creating transformational changes to support the organic customer growth that drives long-term profitability. She traversed industries and business models, so that she could apply the principles of driving customer centricity.
Bliss has served as leader for the customer experience efforts in both business-to-business and business-to-consumer businesses and has served multiple industries. She is the author of Chief Customer Officer: Getting Past Lip Service to Passionate Action. In her keynote she will transform your organization’s thinking about the customer experience, and put the power of customer profitability to work for you.
Kevin Robert
CEO, Wolters Kluwer Tax and Accounting
Kevin Robert is CEO of Wolters Kluwer Tax and Accounting, the global leader in providing tax, accounting and audit professionals with information, software and services. Leading operations in the U.S., Europe, Asia/Pacific and Canada, Robert has significantly expanded CCH’s global footprint in serving professionals with premier workflow solutions worldwide.
Karen Abramson
President and CEO,
CCH, a Wolters Kluwer business
Karen Abramson is President & CEO of CCH, a Wolters Kluwer business, where she leads the North America businesses in delivering innovative, customer-focused solutions for professionals. An industry leader with a strong track record of growing businesses and focusing on the customer, Abramson possesses significant management experience in developing new product and workflow solutions. She has held executive and leadership positions across a wide range of commercial, operational and quality functions.
Teresa Mackintosh
Executive Vice President & General Manager of Tax
CCH, a Wolters Kluwer business
Consistently recognized as one of the Top 100 Most Influential People in Accounting and a Top 40 Under 40 leader in the profession, Teresa Mackintosh is the head of CCH’s largest business serving tax professionals with innovative and customer-focused solutions. Mackintosh leads CCH’s Tax Product Development, Tax Technology, Product Management, Sales and Tax Operations and is driving the delivery of new and enhanced tax solutions, including cloud and mobile solutions, to ensure that CCH customers in firms of all sizes serve their clients best.
Sam High
Vice President & General Manager of Accounting, Audit & Workflow
CCH, a Wolters Kluwer business
Sam High is Vice President & General Manager of CCH’s Accounting, Audit & Workflow business, which focuses on serving tax and accounting professionals to provide innovative, industry leading solutions to enhance their efficiency and productivity. At CCH, High leads Sales, Product Management and Product Development teams, bringing Best in Process solutions to market that meet the ever-evolving needs of professionals. High has over 20 years of experience executing global strategies and leading large technology organizations at Fortune 500 companies, along with a long-time track record of driving technology strategy and solutions across multiple industries for Technology Professional Services companies.
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