CCH TeamMate User Forum

FAQs

Q. When and where is the CCH® TeamMate User Forum ?
A: CCH® TeamMate User Forum 2011 will be held October 2nd – 5th at the JW Marriott Orlando, Grande Lakes

Resort Phone: 1-407-206-2300
Resort Address:4040 Central Florida Parkway Orlando, FL 32837

Q. How much does the User Forum cost?
A: The forum fees are:

General Registration (July 1, 2011 – September 15, 2011) - $1250 per person

Forum fees do NOT include accommodations or transportation.

Q. What is the guest policy
A: Your guest (such as a friend or family member)is invited to join you for meals and evening events, however breakfast and lunch, general sessions, classes, roundtables, panel discussions and workshops are intended for attendees only. Guests must be 21 years of age or older and are limited to one per paid attendee. Children are not permitted at meals and evening events.

Q. What does the price include?
A: The price includes all general sessions, classes, roundtables, panel discussions, networking opportunities, as well as meals and entertainment.

Q. What is the cost for accommodation at the JW Marriott Orlando, Grande Lakes?
A: CCH has arranged special User Forum attendee room rates for attendees of:
One King Bed or Two Double Beds: $159 night*

Please Note: Room rates are subject to applicable state and local taxes in effect at the time of check-in. Extra charges will apply for a third person staying in a room. If you are interested in reserving a Luxury Suite, please contact Teresa Soto at 1-917-939-5754 or teresa.soto@wolterskluwer.com.

Q: What transportation options are available?
A: Attendees and guests are responsible for their own transportation to and from the airport. Options include:

Town Car

Luxury Van

Taxi
Taxis are metered by time and distance. Taxi fares can vary from transfer-to-transfer based on traffic and other variables.
Estimated fare from Orlando International Airport to Grande Lakes: $36.00 - $38.00
Estimated fare from Grande Lakes to Orlando International Airport: $36.00 - $38.00
Rates are per vehicle. To reserve a taxi, visit: www.mearstransportation.com or call 1-407-422-2222.

Shared Ride Shuttle
The estimated fare for a shared shuttle is $19.00 adult one way, $29.00 adult round trip, $14.00 child (4-11 yrs old) one way and $16.00 child (4-11 yrs old) round trip, (3 years and under is complimentary).
The shuttle makes up to three stops. From the Orlando International Airport, Grande Lakes is usually the first stop. On the way to Orlando International Airport, Grande Lakes is usually the last pick up.
Reservations are suggested. To reserve a shared ride shuttle, visit www.mearstransportation.com or call 1-407-423-5566.
Please note: The shared ride shuttle is the most time-consuming option. Please allow yourself extra time if you select this arrangement.

Q: What is the registration cancellation policy?
A: Cancellations submitted before September 20, 2011 will be refunded in full, but are subject to a $100 handling fee. Cancellations on or after September 20, 2011 are non-refundable.

Q: Can I send one user per day? Can I attend for one day at half-price?
A: No. Attendees are expected to attend the full progression of classes and sessions on October, 3rd, 4th and 5th. Attendees are also encouraged to attend the welcome reception, which kicks off the forum on October 2nd.

Q: Can you tell me more about the conference?
A: As your strategic partner, CCH® TeamMate has created a world-class forum to help:

Build a community of customers, partners, and TeamMate professionals.
Educate customers on the latest trends, opportunities, technologies and TeamMate solutions.
Provide an open forum for networking and sharing ideas.

More information about the forum will be posted at CCHTeamMateUserForum.com as it
becomes available. Customers can also call 888-830-5559 if they have any questions.

Q: Is CPE available for attendees of the forum?
A: Yes, CPE will be offered to all forum attendees.

Q: Do I get CPE for every session?
A. While the great majority of sessions offer CPE, there may be a small number that do not. Course details will be posted to CCHTeamMateUserForum.com, as they become available.

Q: I am a prospective customer and wanted to know if I can attend the forum without having purchased CCH TeamMate?
A. The information presented at the forum is intended for CCH® TeamMate users. If you have questions about whether you are eligible to attend, please send an e-mail to Info@CCHTeamMateUserForum.com.

Q: What should I bring to this event?
A: We recommend you pack for a casual business trip. If you plan to use hotel facilities, please plan accordingly (golf clubs, swimsuit, etc.)

Q: I have a question about CCH TeamMate. What can I do to ensure that it is answered during the event?
A: For immediate answers to all questions, please send an email to TeamMateSupport@WoltersKluwer.com or call the product support line for your region. There will also be many CCH TeamMate product experts onsite at the forum, who will be happy to assist you. As always, you are welcome to email your CCH TeamMate representative with any questions you have whether it’s before, during or after the conference.

Q: At this conference, will CCH TeamMate discuss the latest software enhancements and products they are developing?
A. Yes. You’ll receive the latest information on CCH TeamMate as well as other products and services that benefit audit professionals.

Q: Suppose I see a product or service that I would like to implement immediately. Can I make arrangements at the User Forum for such a purchase?
A. Certainly. The forum is all about our customers and their needs. If our customers want to acquire a solution they saw at the conference, it will be available to them immediately.

Q: How many people are expected to attend the conference?
A. We expect approximately 700 TeamMate users to attend, representing corporations, associations, government organizations and other businesses of all sizes.

Q: Besides hearing about TeamMate products and practitioner advice at the conference, will there be any opportunities for networking?
A. Yes. We recognize that some of the most valuable information can come from peers. For that reason, we have an open format, which allows you time to meet with others in your field, share information, and develop industry bonds.

Q: Will I have an opportunity to follow-up with people I heard speak at the forum and discuss specific products, trends, and news with them?
A. Yes. There will be many opportunities to connect with our keynote speakers and CCH professionals who can answer all your questions at the forum or after you return home.